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   Getting Here, Contacts, Parking and Links


For all enquiries, please contact us directly by e-mailing:

Coaches - please see this link for Coach Booking Form.


We recommend, if you can, leaving the car at home and using public transport instead.  Please click through to for information.


Park & Ride

Please see below for the Park & Ride map or click here for the Durham County Council Park and Ride route mapDurham's Park & Ride service costs £2.00 per adult - this entitles you to an all day ticket (from any of the Park & Ride sites). Under 16s may travel free when travelling with an adult (21+).


The three regular Park and Ride sites, at BelmontSniperley and Howlands, will be operating.  These Park and Ride sites will be open on Friday 29th and Saturday 30th November between 7am and 7pm, and on Sunday 1st December between 9am and 6pm.


An additional Park and Ride site is running at New College, Durham for Saturday 30th November ONLY.  The address for this is New College Durham, Framwellgate Moor Campus, Framwellgate Moor, Durham, DH1 5ES.  This Park and Ride will be open on Saturday from approximately 10am to 6pm with buses running between New College Durham and Durham Radisson Hotel.


PLEASE check with your driver when the last return bus to your Park and Ride leaves the City Centre.


Park & Stride

Park & Stride is available on Saturday 30th November and Sunday 1st December.  Park free at County Hall, and walk from there into the city centre.  The postcode for County Hall is DH1 5UL.  Please use this map for directions.


map 2018

Key to the map

1 Craft and Gift Marquee

2 Regional Food Producers' in Durham Cathedral Cloisters

3 Durham Castle

4 Palace Green Library - exhibition and tickets for tours of Castle

5 Durham Cathedral - Carols for All

6 Festive Family Entertainment

7 St Nicholas Children's Lantern Procession

8 Durham Indoor Market Hall

9 Festive Outdoor Market - Durham Market Place

10 Mayor of Durham Tea & Coffee Event

11 Christmas Lights Switch On

12 Artists and Crafts People in Fowlers Yard


Road Closures

There will be road closures each day affecting Durham Market Place, and all the roads through it.  These roads will be closed on Friday 29th and Saturday 30th November between 10am and 6.30pm and on Sunday 1st December between 10am and 6pm.

The Cathedral Bus will NOT run to Palace Green on Friday, Saturday or Sunday.


Taxi Service to Palace Green (for those with walking difficulties)

We will have a number of taxis operating on a loop, to take visitors from the city centre to the Cathedral.  The taxi departure point in the city centre will be just below the Market Place.  It will be between Next and St Nicholas' Church, on the Claypath side of the road closure.  PLEASE NOTE: the taxis will be able to take folding wheelchairs ONLY, that is ones that can be folded up to fit in the boot of the taxi.  There will be a limited number of taxis, and the duration of the round trip will depend on traffic volumes.  It is anticipated that each taxi could take up to 40 minutes to complete the round trip.



Shopmobility (located in the Prince Bishops Shopping Centre Car Park) provides mobility scooters and will be open on both Friday 30th November and Saturday 1st December (closed Sunday 2nd December).  It is advised to check availability and book in advance.  For further information, call 0191 386 8556 or please click here.


Durham Pointers Service

Durham's award-winning volunteer 'Pointers' (you can't miss them in their bright pink tabards) will be present in the Market Place each day of the Festival, on hand as virtual signposts to help with directions and answer any queries you may have.



Group Organisers and Coach Drivers

Coaches must be pre-registered.  Click here to download the Coach Booking Form.


External Links







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lantern button 2019






assistance dogs 250 


Online advanced tickets to the Christmas Festival Craft and Gift Marquee are now closed.